Quality objectives, management reviews, context, risks, compliance obligations and environmental aspects — the certification-facing spine.
Set measurable objectives per department and measure actual achievement against them.
Conduct management review with the required inputs, and track the decisions and actions that come out of it.
Record the internal and external issues that affect the management system's intended outcomes.
Record interested parties and their relevant needs and expectations.
Identify, score, treat and periodically review risks and opportunities across quality, environment and OH&S.
Maintain the legal and other requirements register and evaluate compliance against it on a defined cycle.
Identify environmental aspects and impacts, determine significance, and review them on change.
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